Privacy Policy

1. Information We Collect

When you purchase a parking pass through Copeland Parking, we collect:

• Name and email address
• Phone number (if provided)
• Payment information (processed securely via Stripe — we do not store card details)
• Event and transaction details

2. How We Use Your Information

We use your information to:

• Process and fulfill your parking pass purchase
• Send your parking pass and order confirmation via email and/or SMS
• Respond to customer support inquiries
• Improve our services

3. SMS Communications

By providing your phone number at checkout, you consent to receive SMS messages from Copeland Parking regarding your purchase, including order confirmations and your parking pass link.

Message and data rates may apply. To opt out of SMS messages at any time, reply STOP to any message we send. For help, reply HELP or contact us at support@copelandparking.com.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with service providers who assist in operating our platform (e.g., payment processing, SMS delivery) solely for the purpose of fulfilling your order.

5. Data Retention

We retain your order and contact information as long as necessary to fulfill your purchase and comply with applicable legal requirements.

6. Security

We use industry-standard security practices to protect your information. Payment transactions are processed through Stripe and are not stored on our servers.

7. Contact Us

Questions about this policy? Contact us at support@copelandparking.com.