FAQ
Everything you need to know before the gates open.
- Is my parking spot guaranteed?
- Yes — every pass is a reserved space in our lot. Buy ahead and your spot is held for you, even on sold-out event days.
- How do I get my parking pass?
- It's emailed to you instantly after checkout as a digital pass. There's nothing to print — just show it on your phone when you arrive.
- Where is the parking lot?
- We're at 1250 E Copeland Rd, Arlington, TX — a short walk from AT&T Stadium and Globe Life Field. Get directions.
- What time should I arrive?
- We recommend arriving 60–90 minutes before the event for the smoothest entry and an easy walk to the venue.
- I bought the wrong date or event — can you help?
- Reach out to support@copelandparking.com as soon as you can and we'll help sort it out.
- Do you accommodate oversized vehicles?
- Our spots fit standard passenger vehicles. If you're bringing an oversized vehicle, RV, or trailer, contact us before the event so we can help.
- Can I leave and re-enter during the event?
- Yes. Vehicles have full in-and-out access on event day after check-in.
- I'm having trouble on event day — what do I do?
- Email support@copelandparking.com or use our contact page and we'll respond as fast as we can.
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